Cloud-based resource planning with calendar sync
Back in 2014, we were approached by a national telecoms provider with a multi-million pound
turnover. Thanks to their recent success, they were preparing to scale up even further, and
needed to concentrate various paper and excel-based processes into a bespoke cloud-hosted
system.
They needed some enterprise resource planning (ERP) software to streamline back-office functions
and automate their internal processes wherever possible. As part of the on-going business
digitisation project, we’ve automated their management of staff, projects, work-sites and
finance, improving their communication, organisation and security along the way. We even
digitised all of their paper forms and delivered them in an Android tablet app.
This case study explores the solution we created for scheduling and viewing their work.
Rather than relying on emails and whiteboards as they had done in the past, every team member
now has full visibility of planned and in-progress work on a dynamic calendar. Back-office staff
can add new work to the calendar, assign team members and raise the relevant variation requests
easily from one screen - cutting the whole process to a matter of minutes.
Thanks to the software we built for them, they have been able to comfortably manage a much
larger workforce, take on more projects and massively increase revenue.